Exchanges/Returns


 

RETURN POLICY-Clearance All Sales Final 

While we make every effort to ensure that you are 100% satisfied with your purchase, we do understand that sometimes things just don't meet your satisfaction. Below is information you will need to be aware of if you decide you would like to return an item.

Exchanges/Returns 
To be eligible for a return, your item must be unused and in the same sellable condition that you received it. This means that items must be unworn, free of stains and/or odor, The item must not be altered in any way. Original tags bags and copy of return authorization (not receipt) must be included in return. All Authorized returns will be refunded in in the form of Store Credit sent via E-Mail.  E-Gift Cards  must be used within 3 months of issue date, We can not reissue lost Codes.

Please email returns@jbboutiqueshop.com

Returns are only accepted within 14 days of you receiving the product and they MUST be sent back within 14 days of your items original receive date.  


To return your product, please contact us at returns@jbboutiqueshop.com if accepted you will be issued a return form that must be included in your package. Returns will not be accepted without proper authorization, we will not process any items without proper authorization.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Accessories, Bralettes and all undergarments including socks, Sale and Clearance items are FINAL sale and are not eligible for return. This policy is strictly enforced as items sell out quickly. 

Storehouse Flats Pre Ordered shoes are subject to a 50% restocking fee these shoes are made per order, we will issue credit in the form of a E-Gift Card.

Please note:

If any items appear worn or damaged you will not receive a refund and you will forfeit your item.

*** ALL undergarments, sale items and or any marked down items at time of purchase are NON Returnable **

If any item appears worn, altered or in damaged you will not receive a refund and you will forfeit your item.

RETURN POLICY-Clearance All Sales Final,Accessories, Bralettes and all undergarments including socks, Sale and Clearance items are FINAL sale and are not eligible for return. This policy is strictly enforced as items sell out quickly.