Please complete the following after you have read the return policy
You have 7 days once received to return to us! Items must be unworn with tags still attached. Once received and inspected, we will load store credit on your account! There are no returns on sale items (they are final sale). No return on items paid by store credit and or exchanged items.
RETURN POLICY-Clearance, mark down, accessories, undergarments, custom designs- All Sales Final
While we make every effort to ensure that you are 100% satisfied with your purchase, we do understand that sometimes things just don't meet your satisfaction. Below is information you will need to be aware of if you decide you would like to return an item.
To be eligible for a return, your item must be unused and in the same sellable condition that you received it. This means that items must be unworn, free of stains and/or odor, The item must not be altered in any way. Original tags bags and copy of return authorization (not receipt) must be included in return. All Authorized returns will be refunded in in the form of Store Credit sent via E-Mail. E-Gift Cards must be used within 3 months of issue date, We can not reissue lost Codes.
Please email email@example.com with questions
Returns are only accepted within 7 days of you receiving the product and they MUST be sent back within 7 days of your items original receive date.
To return your product, please fill out this link
if accepted you will be issued a return form that must be included in your package. Returns will not be accepted without proper authorization, we will not process any items without proper authorization.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Accessories, Bralettes, Custom Designs and all undergarments including socks, Sale and Clearance items are FINAL sale and are not eligible for return. This policy is strictly enforced as items sell out quickly.
Storehouse Flats Pre Ordered shoes are subject to a 50% restocking fee these shoes are made per order, we will issue credit in the form of a E-Gift Card.
If any items appear worn or damaged you will not receive a refund and you will forfeit your item.
*** ALL undergarments, sale items and or any marked down items at time of purchase including all Custom Orders are NON Returnable **
If any item appears worn, altered or in damaged you will not receive a refund and you will forfeit your item.
RETURN POLICY-Clearance All Sales Final,Accessories, Bralettes and all undergarments including socks, Sale and Clearance items are FINAL sale and are not eligible for return.
All Pre Order items are final sale NO Cancellations, Pre Order items are subject to change, delivery times can vary per item. This policy is strictly enforced as items sell out quickly.