Quinn ZipUp Cowl - Black | Women's Hoodie
Quinn ZipUp Cowl - Black | Women's Hoodie
The Quinn ZipUp Cowl in Black is the ultimate blend of style and comfort. Featuring a unique cowl neck with a zipper detail, this hoodie offers a modern twist on a classic design. The soft, stretchy fabric ensures a cozy fit, perfect for layering or wearing on its own. Whether you're out and about or lounging at home, this hoodie is a versatile addition to your wardrobe.
Fabric Composition: 65% Cotton, 30% Polyester, 5% Spandex for a comfortable and stretchy feel.
Fit: True to size with a relaxed fit.
- Model Sizing: Catherine is wearing a Small and Lexi is wearing an 1XL
Hassle Free Returns & Package protection
Hassle Free Returns & Package protection
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What is Redo?: When you opt in for Redo at checkout, your return shipping label is included. This gives you the ability to return any items, including final sale, in your order for store credit or a refund of the purchase price for FREE. Simply follow the steps in our easy portal in order to complete your return. Remember: all returns must be made within 14 days of receiving your order.
What items are not eligible for returns?: All items, including final sale, are eligible for returns as long as redo is purchased at checkout. Final sale items include holiday-specific items/prints, swim gear and straw hats, as well as any purchases made during sales (including Anniversary sales, Birthday sales, Semi-Annual sales, etc). If redo is not purchased at checkout items are not eligible for a return for any reason.
May I return for store credit?: You may return your item(s) for the amount paid in store credit. The item(s) must be new in bag, with tags, not worn, in order to qualify for return. Once the return has been received by our warehouse, our warehouse team will verify the item(s) meets our return standards (new in bag, with tags on, not worn) + your full return in the form of store credit will be issued approximately 5 days after it is received.
What if I need to make a return, but I didn't opt for Redo at checkout?: Depending upon the circumstances, you may be eligible for a return. However, you will be responsible for the cost of shipping and a 15% restocking fee. Please email info@jbboutiqueshop.com with your order# and reason for return to discuss your options in more detail.
What does Redo cover?: Redo is a great option for customers for multiple reasons. Not only does it give you the ability to return all items, including final sale, but it also protects your package in the case it is lost, stolen or damaged in the shipping process. It is your responsibility to turn "off" redo if you do not want your package covered in this instance. Redo will not be refunded after it is purchased.
What happens if my package is lost in transit + I didn't purchase redo?: If redo is not selected at checkout, JB Boutique is not responsible for the contents of your package. You are then responsible for filing a claim with USPS to try to obtain your package or a refund.
What if I want an exchange, not a return?: We do not offer exchanges. However, you're more than welcome to use the refunded store credit to purchase the item in a new size, style, color, etc.
I have more questions. Who do I contact?: Please email our customer service team at info@jbboutiqueshop.com. Please allow up to 24 business hours for the team to respond.
Unfortunately, we are unable to accept cancellations once an order has been placed. If you would like to return your item, please ensure you have reviewed our return policy above. If your request meets the return guidelines, you may file a return claim through our portal, once the item has been delivered to you.
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